What Is RAP as a Service (RaaS)?
Are you tired of collecting information about your business processes the old-fashioned way? Do you want to get rid of all those sticky notes, take all that data with you on your phone, AND have a Microsoft-accredited engineer help you assess it? Well, RaaS is here to help! A risk assessment program (RAP) service (RaaS) is a Microsoft service that allows IT, professionals, to analyze and assess current systems. It involves a small collection of information about user processes and remote input from Microsoft-accredited engineers. RAP as a service is not just an idea. It's a revolution. In the past, systems diagnosis and troubleshooting have been offered on a case-by-case basis, where the customer would contact their vendor's support center and have them troubleshoot their system. But that's so 20th century! Nowadays, more and more vendors offer these services over the Web in a cloud computing environment — so you don't need to ship your system to the vendor. With RAP as a service, we offer you a complete remote access platform that allows us to diagnose and fix any problems with your networked systems from anywhere in the world. You can even resolve your issues with our team of certified technicians without needing to go through any waiting period or scheduling conflicts — it's all done remotely over the Web! We've all been there: the dreaded slow boot time or the hung screen. The crashes and problems with transaction speed make you want to pull your hair out. You can do something about it! With RAP as a service, remote services analyze events like these, so you don't have to. It promotes the idea that nearly any specialized software and engineering service can be performed on the software-a-service model. It requires that private information about end use be funneled into a remote system. Still, it also benefits companies by allowing more robust data collection and a bird's-eye view of what is wrong with a plan so that remote engineers can get to work fixing what is causing systems to run slowly or incorrectly.
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