Name: CX North America
Start: 2023-06-13T00:00:00+00:00
End: 2023-06-15

Event Concluded

Event Type

Virtual/In-Person

Location

Nashville, TN, United States

Date

Jun 13, 2023 - Jun 15, 2023

Event Linkhttps://www.forrester.com/event/cx-north-america/

About Event

Changing economic forces put more pressure on customer experience teams to generate and retain buyer loyalty. Yet CX leaders must do more to move the needle on customer-obsessed business outcomes. The key to success in today’s economic climate is building a customer-obsessed growth engine that ties CX to business goals with teams aligned on customer obsession. Come to CX North America June 13-15, 2023, to see how it’s done. We’ll show you how to scale the CX function and embed customer insights across the ecosystem to deliver outcomes. Fast-track your CX skills. In three days, across 60 sessions led by more than 40 analysts, you’ll learn how CX, digital, and marketing leaders can work together to adapt to changing customer and market demands and deliver consistent business value. Accelerate customer obsession. Get advice to transform CX into a center for excellence, guiding CX champions and enthusiasts across marketing, digital, technology, and CX teams. And come away with customer-centric strategies that set your business apart, inspiring devotion and cementing loyalty that fuels growth.

Tags:

Supply Chain Event Logistics Conference Transportation Industry CX North America Technology Trends Industry Insights Forrester Conference 2023 Customer Service Conf 2023

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