This new study scorecards IT performance against business and customer-value building metrics; highlights benefits of embracing game-changing technologies.
The vast majority of business decision makers are dedicating more time and attention to understanding the strategic implications of disruptive technologies. They also want their companies to do a better job of embracing modern technologies and new channels of customer engagement and digital experience.
The new BPI Network study suggests that business leaders are creating a new scorecard for IT organizations, one that is focused on business innovation and growth as primary objectives for technology deployment and management. It also finds that business executives favor transformation of their IT infrastructures, including the adoption of new cloud-enable hybrid IT models and data center modernization.