What Is Managed Service Provider (MSP)?

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Managed service providers (MSPs) are the IT department of your dreams. They provide server, network, and application hosting and maintenance, so you can focus on what matters: the people and products you sell. MSPs are a great solution if you're looking for a way to streamline your IT operations without sacrificing quality or security. MSPs have fully trained staff in all aspects of IT management, so you don't have to worry about maintaining servers or networks yourself. All your hardware will be backed up regularly, and software updates will be applied automatically—so no more waiting for your IT guy to remember! You can also expect a high level of customer service from an MSP—they'll keep track of all your systems so that if there's ever an issue with one of them or an employee needs help setting up a new computer, they'll know exactly who they need to contact. Managed service providers are like a two-way mirror: you don't know what's happening on the other side, but it's pretty cool. It's so cool that you don't even want to consider it. Why would you? You've got more important things to think about. Like your website and its uptime, which is something an MSP can help you with. They own your network and application resources, so they take care of them for you—and they do it remotely over the Internet on a self-service, on-demand basis. So when an MSP is looking at you through that two-way mirror? They're probably admiring how well your website is doing—and how much time and money they're saving you by taking care of your network and application resources so you don't have to. The best part? You can get all this done at a fraction of the cost it would take for your staff members to do it themselves!

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