Hyper-Personalization Using AI and Advanced Analytics for Customer Relationship Force Multipliers
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Live Webinar

Hyper-Personalization Using AI and Advanced Analytics for Customer Relationship Force Multipliers

Live Webinar

Thu, Jun 25, 2020

12:00 PM - 1:00 PM CDT

Event Summary

About Event

This free 1-hour webinar from GigaOm Research brings together experts in hyper-personalization and AI, featuring GigaOm analyst David Linthicum and special guests Duncan Doyle, Technical Marketing Manager for the Decision Manager and Process Automation Manager Platforms and Sadhana Nandakumar, Senior Solutions Architect from RedHat. The discussion will focus on customer engagement and market optimization using AI and advanced analytics.

In this 1-hour webinar, you will discover:

  • Optimized customer interactions, and what benefits they bring.
  • Open source technology that you can use today, including cloud, analytics, and AI.
  • Patterns of use that will guarantee success.
  • Important enabling technology that you should understand today.

Why Attend

Want to own your market? Want sales growth and customer satisfaction ratings to be off the charts?

In this discussion, open-source industry experts will share their secrets for leveraging technology, including AI and advanced analytics, to create personalized experiences. Or, the ability to understand users at such a deep level that they are both compelled to buy from your company, or you are able to market and sell with near-perfect customer intelligence. Moreover, the ability to dynamically adjust during customer encounters, as well as not require customers to give up personal information, means that all involved will be delighted with the experience created by emerging technology.

So, how is this done? We’ll share the secrets to leveraging the right technology for the right reasons to move you from a moderate understanding of your customers and markets, to have expert knowledge that allows you to target markets, and sell to individuals with specific desire. Come to this webinar and find out.

Speakers

  • David Linthicum

    Analyst, GigaOm Researcn

  • Duncan Doyle

    Technical Marketing Manager for the Decision Manager and Process Automation Manager Platforms, Red Hat

  • Sadhana Nandakumar

    Senior Solutions Architect, Red Hat

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